
Shipment Policy
Effective Date: July 7, 2025
At BabyTopIn, we are dedicated to delivering your orders promptly and securely. This Shipment Policy provides detailed information about our shipping procedures, delivery timelines, and related terms. By placing an order, you agree to the terms outlined below.
1. Shipping Options
1.1 Domestic Shipping
Standard shipping: 3–7 business days
Expedited shipping: 1–3 business days (additional fees apply)
1.2 International Shipping
We ship globally. Delivery times vary by destination and are typically 7–14 business days. International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.
2. Shipping Costs
Shipping charges are based on the weight, size, and destination of your order. Final shipping costs are displayed during checkout. Promotional offers, such as free shipping, may apply to qualifying orders as outlined in specific promotions.
3. Order Processing
3.1 Processing Time
Orders are processed within 1–2 business days. Orders placed on weekends or holidays will be handled on the next business day.
3.2 Order Confirmation
After you place an order, you will receive an email confirmation. A tracking number will be provided once the shipment has been dispatched.
4. Delivery Issues
4.1 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at info@babytopin.com with your order number and relevant details. We will investigate and resolve the issue as quickly as possible.
4.2 Incorrect Shipping Address
Customers are responsible for entering accurate shipping information. BabyTopIn is not liable for delays, losses, or extra costs due to incorrect addresses provided during checkout.
5. Tracking Orders
Once your order is shipped, you will receive an email with a tracking number. You can monitor the status of your delivery using the carrier’s tracking platform.
6. Delivery Delays
While we aim to deliver all orders on time, certain delays may occur due to:
Weather conditions
Customs clearance (for international shipments)
High seasonal demand (e.g., holidays)
In the event of any significant delays, we will notify you as soon as possible.
7. Contact Us
If you have questions or concerns regarding shipments, please contact our support team:
Hotline: (216) 681-0132
Address: 1339 E 143rd St, Cleveland, Ohio
Email: info@babytopin.com
Website: babytopin.com